Emergency Furnace & No-Heat Service in Edmonton
- Clear, upfront pricing
- Full system approach
- Comfort Assurance follow-up
Furnace Stopped Working?
Call (780) 686-6753 if you notice any of these. We confirm the cause on site before any repair work begins.
No heat
The thermostat is calling for heat, but the furnace does not start.
Starts, then stops
The furnace starts, then shuts down before the house warms up.
Cold air only
The blower runs, but the air from the registers is cold.
Will not stay lit
The furnace tries to light but does not stay lit.
Getting colder
The house keeps getting colder even though the furnace sounds like it is running.
Common Causes of a No-Heat Condition
A no-heat call can start in several places: the thermostat or controls, the ignition sequence, a safety switch that has shut the furnace down, a restricted filter or airflow path, or blocked venting on a high-efficiency furnace.
From inside the house, many of these look the same — the rooms are getting colder. That is why an emergency visit starts with a diagnostic instead of a guess.
Furnace Runs But the House Is Still Cold
If you can hear the furnace running but the house keeps cooling down, the burners may not be staying lit, the furnace may be shutting off on a safety limit, or airflow may be restricted somewhere between the blower and the registers. We follow the heating cycle from start to finish to see where it stops.
Furnace Ignition Problems
A furnace that clicks, tries to start and then gives up, or lights late, may have a fault in the ignition sequence or in the controls that manage it. Those problems are confirmed during the diagnostic and repaired only if you choose to proceed. Our page on furnace repair in Edmonton covers ignition and control repairs in more detail.
Blocked or Frozen Furnace Venting
High-efficiency furnaces vent through pipes that run to the outside of the home. During an Edmonton winter, snow, ice or frost can build up around those pipes and restrict them. When that happens, the furnace's safety controls can shut it down.
If your furnace has stopped during heavy snow or a cold snap, mention it when you call so the venting is part of the diagnostic.
Our Emergency Heating Diagnostic Process
- Call (780) 686-6753 or book online and tell us the home is not heating.
- A technician checks the furnace, thermostat, airflow and venting to find where the heating cycle is breaking down.
- We explain what we found and the pricing before any repair work begins.
- If you proceed with one of the repair options presented, the $168 diagnostic / service call is waived.
After the work, Comfort Assurance follow-up includes a performance check, a system condition review, and recommendations if needed.
Repair or Replacement Options
Once the cause is confirmed, we present repair options when they apply. The options below are examples of how repair work can be scoped. They are not a diagnosis before we inspect the furnace. If replacement is the better path, we will explain why, and you can read about furnace installation and replacement in Edmonton or go back to heating services in Edmonton.
GoodBasic Repair
Diagnose and repair the immediate heating issue to restore heat quickly.
BetterRepair + Inspection
Repair the issue plus a full system inspection, filter replacement and safety check.
BestFull System Protection
Complete repair, full tune-up, cleaning of burners and components, and a performance test for long-term efficiency.
Why Edmonton Homeowners Choose Masters
Proper diagnostic process
Clear, upfront pricing
Full system approach
Comfort Assurance follow-up
Masters explains pricing before work begins and follows the same Comfort Assurance steps after service: a performance check, a system condition review, and recommendations if needed.
Service Call & After-Hours Pricing
Diagnostic / Service Call: $168
(Waived if you proceed with one of the repair options presented)
- After-hours premium applies
We explain pricing before work begins.
Comfort Assurance
We don't just fix the problem—we make sure it's working properly.
- Performance check after service
- System condition review
- Recommendations if needed
Emergency Heating FAQs
What should I do if my furnace stopped working?
Call (780) 686-6753 and tell us the home is not heating, or use Book Online. We will schedule a diagnostic visit to find the cause.
How much is an emergency furnace diagnostic?
The diagnostic / service call is $168. That fee is waived if you proceed with one of the repair options presented. An after-hours premium applies. We explain pricing before work begins.
Can snow or ice stop my furnace?
It can. High-efficiency furnaces vent through pipes outside the home. If those pipes are blocked by snow, ice or frost, the furnace's safety controls may shut it down. We check the venting as part of the diagnostic.
Will my furnace need to be repaired or replaced?
That decision comes after the diagnostic. We explain the findings and the pricing before work begins. See furnace repair in Edmonton and furnace installation and replacement in Edmonton for more on each option.
Which areas do you serve?
Edmonton is our primary service area, along with St. Albert, Sherwood Park, Spruce Grove, Stony Plain, Morinville, Leduc, Fort Saskatchewan, Devon, Bon Accord, Beaumont, Ardrossan, Gibbons, Calmar, Legal and Thorsby.